America's Supplier Of Roll Your Own Tobacco, Cigarette Machines, Tubes and Accessories

Welcome To Our Frequently Asked Questions

This Section Is Divided into Two Sections: Service Related and Technical

Service Related: Most of your service related questions are answered on our policies page. If your question is not answered there, send an email to sales, or call us at 1-800-846-5856.

Technical

Technical Problem: Can't Add Items To Cart.: If you find that by clicking ADD ONE TO BASKET button, does not add the chosen item and your basket remains empty.

Solution: You must to reset your Internet Browser security settings to Default.

Internet Explorer 6.0 and Higher:

In Your Browser's Menu. Select Tools - Internet Options - Privacy Tab and Click on Default - Apply and OK.

Internet Explorer Previous to 6.0:

In Your Browser's Menu. Select Tools - Internet Options - Security Tab and click on Default - Apply and OK.

In Netscape:

In your Browser's Menu. Select Edit - Preferences - Privacy and Security - Cookies - Select "Enable Cookies" - Click OK

Report A Problem:

If you are experiencing problems with our website, please email our webmaster. For reporting a problem or bringing it to our attention, you may be eligible for discount coupons for our products.