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Welcome To Our Frequently Asked Questions

This Section Is Divided into Two Sections: Service Related and Technical

 

Service Related: Most of your service related questions are answered on our policies page. If your question is not answered there, send an email to sales, or call us at 1-800-846-5856.

 

Technical

Technical Problem: Can't Add Items To Cart.
If you find that by clicking ADD ONE TO BASKET button, does not add the chosen item and your basket remains empty.

Solution: You must to reset your Internet Browser security settings to Default.

Internet Explorer 6.0 and Higher:
In Your Browser's Menu. Select Tools - Internet Options - Privacy Tab and Click on Default - Apply and OK.
 
Internet Explorer Previous to 6.0:
In Your Browser's Menu. Select Tools - Internet Options - Security Tab and click on Default - Apply and OK.
 
In Netscape:
In your Browser's Menu. Select Edit - Preferences - Privacy and Security - Cookies - Select "Enable Cookies" - Click OK

Report A Problem:

If you are experiencing problems with our website, please email our webmaster. For reporting a problem or bringing it to our attention, you may be eligible for discount coupons for our products.